Just wanted to send a note of your thoughtfulness and the Anniversary gift and well wishes of the Infinity crew. It meant so much. It was the highlight of a fantastic trip. We’ll be back. The guy that managed the operation and our tour guides were some of the most beautiful human beings I have had the privilege of meeting in my life.
I am writing to tell you how much we enjoyed our cruise Itinerary B around the Galapagos Islands. The Infinity was beyond expectations.
I would like to compliment the crew who were amazing. Firstly Marelli our hostess was an absolute delight. She attended to every need with a smile and set the tone for the entire trip. She addressed everyone by name and made you feel like a VIP. Christina attended to our cabin and she went above and beyond (even folding clothes). The cabins were spotless and she attended to everything in a quiet and efficient manner and always a smile. Carlos was the barman and he was also a delight. Very attentive remembering drinks that you liked and topping up water and tea and coffee as required and always with a smile. Gustavo was the tender driver that we mostly went on shore or toured with. He made sure everything was safe and made sure the tender was always in the best position to view points of interest and take the best photos. The Captain was friendly, professional and always accessible. He made the effort to engage with the passengers and was willing to stop the boat to view wildlife and points of interest. He also set the tone for an incredible journey. Marcus Medina was an exceptional guide, his knowledge of the environment and history was outstanding.
I would like you to forward this email to management and the owner of the company (I believe he was the gentleman who joined us for part of the journey) as I would like all the crew, but particularly the people I have mentioned to know how much we loved our trip and we think they were the absolute best