Operating in the Caribbean
Main Salon Bar
Queen Guest stateroom
Queen Guest stateroom
Guest Stateroom Ensuite
Dining Room (Bridge Level)
Sun Deck Aft
John Drugach Iii
NEVER ENOUGH feedback
CLIENT to owner
Please forgive the intrusion of me writing to you directly.
I’m writing to congratulate you on having an exceptional crew on Never Enough. I was lucky enough to charter your yacht recently in the Caribbean. During our trip, John Drugach inspired supreme confidence, but more importantly, is equal parts professional and personable. He has instilled a culture of positivity and attention to detail up and down the entire crew.
As you undoubtedly know, building anything of lasting value requires leadership and a culture of success. I believe you are fortunate to have a great leader in John.
Sincerely, John W. United Kingdom
Well what can I say, my client John W. just called and we spoke for 45 minutes on how wonderful their first charter experience was, it was above and beyond what they expected..
Crew made the charter John said, they were absolutely excellent, Captain John was amazing and they just loved him, so calm and professional and had all the answers anytime they had questions.
Patricia’s food was out of this world, too much of it but absolutely fabulous food.
Judit and Istvan were fabulous in fact they could not fault any of the crew they loved them all. I believe they left a 19% tip and are already talking about next October in the Grenadines…
So thank you one and all for giving my new clients such a good time and making them want to do this again and again.
Thank you and all NEVER ENOUGH team for looking after the guests so well. I know it wasn’t easy client, but they have enjoyed their time onboard and were appreciative to crew’s good service.
It was a pleasure working with Captain John. He has great ‘can do’ attitude and is very keen to succeed in delivering the best possible service!
Dear Captain John, Never Enough crew and Madeline,
I wanted to start by saying thank you to all of you for helping me with this. I know there was a lot of extra communication ahead of time as this was their first charter and I truly appreciate all of the team effort. Madeline, always pleasure working with you and I look forward to doing more charters with you in the future.
Captain John and crew, thank you for the above and beyond effort from the very beginning and the terrific “ can do” attitude. As they conveyed to you, everyone really enjoyed the yacht, the trip and especially the crew. Mr. R. made a special point to start with telling me that they really thought the crew was awesome and that they realized and saw how engaged everyone was. They could see other yachts and crew around them and one of the points I made about a family charter was that great crew really make it even better. He commented several times that the entire crew was friendly, happy, engaged and truly wanted to please everyone, do all they could for the children and be involved. This made a huge impact and thank you.
Some of the comments I especially loved are below…
“ the trip was phenomenal”
“every details was taken care of by the terrific crew”
“the kids had the time of their life and the crew went above and beyond to make sure they were safe and having fun”
“we would love to charter again and especially with this crew”
In my opinion a successful charter takes team work . Please pass along my gratitude to the owner for providing a top quality boat, excellent charter crew, great yacht charter management and marketing materials